How SafeCircle works

From signup to sitter with safety from the start

Overview

Requesting a sitter

1

Select

View sitters who match your family's needs, and select those you want to offer your booking to.

2

Book

Place your booking and we'll send it to your selected sitters.

3

Confirm

We confirm with you which one of your sitters has accepted the booking.

4

Fun

You go out and enjoy your evening, leaving your children in the safe hands of our qualified sitters.

5

Pay

Your online payment is sent direct to your sitter at the end of the booking.

Key Features

Designed to give you maximum flexibility whilst staying ultra easy to use.

Preferred sitters

You might find that some sitters match your specific family needs more than others. SafeCircle can show you the best matches for your family, however you are in full control over who we offer your bookings to and when. Our My Sitters feature allows you to choose your shortlisted sitters to send all bookings to.

Cashless payments

Ending your booking is as easy as starting it. Simply End & Pay and we'll charge your card and transfer payment direct to your sitter. No more cash machines.

Home or away

You can book for any home, other home or hotel in our operating areas. Perfect for that hotel wedding or visiting friends.

Managed sitter profiles

View sitters individual profiles which showcase their qualifications, childcare skills and experience as well as when their Assurance Checks are due. Our sitters are not permitted to edit their own profiles, so you can be confident the information provided is authentic and verified by SafeCircle.

Family feedback

View the feedback for sitters from parents who have booked before you and share your own experiences. We are proud to say that we have a consistent 5 star service from every babysitter, which demonstrates their unrivalled professionalism and quality care so you can choose with confidence.

Virtual Meets

Our hosted Virtual Meets feature is unique to SafeCircle, and allows parents to meet with their shortlisted babysitters via video call. A great opportunity to ask any questions you have about the service or the sitters childcare experience and skills.

Expert Consultation

Our Expert Consultation is a complimentary service to help match you with the right sitters to meet your family's needs. We take the time to get to know our sitters, so speak with our team on a personalised call and let us help you find your perfect match.

Childcare providers insurance

As a childcare placement service we are proud to say we are insured by Morton Mitchel, a specialist childcare insurance company. In order to be insured by such a highly regarded insurance company we have to meet specific regulation requirements to ensure valid cover, something which other services fail to meet.

Responsiblity to the community

Responsibility to the community

Community and care is in our hearts. We like to use business as a force for positive change by making as much of a difference to our local communities as for our families and sitters.

Charity donations

We believe in helping others. We're proud to support several incredible charities with 1% from every booking donated to worthy causes.

Carbon offset sitter journeys

We are the first babysitting agency in the country to carbon offset every journey made by our sitters to/from family homes for bookings.

FAQs

  • What information do I need to provide when I signup?expand_more

    We ask for some basic information such as address, parent and child details, and any information about pets, which helps us target the best sitters for your family.

    You don't need to provide credit card details to create an account, which means you can review your local sitters in confidence. You'll only be asked for card information once you make a booking.

  • Can I meet my sitter before I book?expand_more

    Best option - Virtual Meet

    Yes, we offer all of our families the option to have a Virtual Meet with their chosen sitters hosted by SafeCircle. You can request this using the 'Virtual Meet' button next to the sitter in your 'Sitters' and 'My Sitters' list.

    Our Virtual Meet option is a fantastic opportunity for you to find out more about the babysitters skills and experience and ask any questions you have about the service. This also gives you an opportunity to see how they engage with your children and feel secure in their capabilities. You'll also be able to observe how well they interact with your children and discuss routines and your children's requirements.

    Alternatives

    An alternative is for you to book a sitter an hour earlier than you’re planning to go out to give you time to observe how they get on with your child, as we are confident that within that hour you and your children will happy and settled for the evening.

    We also have regular events throughout the year where our sitters come along to meet with families so this is a great opportunity for you to meet some local sitters before making a booking. Check out our Facebook page for details of upcoming events.

    You can get more ideas in our blog post "Top Tips for Anxious Parents".

  • Will my sitter contact me?expand_more

    Yes, you will receive a call from your sitter at least two hours prior to the booking time to confirm the booking and to check on any additional information for the booking such as parking arrangements.

  • How many sitters do you have in my area?expand_more

    This very much depends on where you live, as our sitters are spread out across the regions we serve. Currently the best way to find out is to create your family profile and view your 'Sitters' page, which will list all local sitters.

    We can say with confidence that you will have a choice of sitters unlike an agency but won't have the burden of searching through hundreds of profiles as with childcare directories. This is because, unlike with directories, we do the hard work for you to find and recruit only the safest, most qualified and Assurance Checked professionals in your area.

The SafeCircle Assurance Framework

Delivering trust through a culture of safety

With our unique 12 point recruitment, vetting and review framework, parents can be assured that our sitters not only meet childcare industry standards but exceed the current babysitting standards of other websites and agencies, giving our member families confidence to book time and again.

  • Assurance Checks

    Formal face to face interview, character assessment, qualification, ID, police, first aid and reference checks as standard for every SafeCircle sitter which are reviewed on a regular basis to maintain our high standards.

  • Assurance Features

    The safety features which give families and sitters the confidence to use SafeCircle time and again. These are the little things that mean a lot to our community, helping them to enjoy their babysitting experience with us worry-free.