Safety Features

Our Assurance Features ensure we provide for the safety of our sitters and families alike

For Families

Features that help protect your family

Safe recruitment

At the heart of what we do is the SafeCircle Assurance Framework. We make sure every one of our sitters meets our regulation standards. You can read more here.

On-going checks

This is where we go further than other websites, services and agencies. Not only do we recruit the high calibre of babysitters but we ensure they stay that way with our continuous cycle of checks, reviewing their ongoing level of care and continuous professional development.

Sitter-deactivation

As part of our on-going cycle of checks, we ensure that our sitters are maintaining our high standards. Sitters who fail to meet our standards are immediately withdrawn from service.

Phone support

We are available for every booking via phone support for both our families and sitters. If any issues arise then just call us and we will assist to ensure the smooth running of your booking.

Secure payment

Booking payments are taken securely online through the app, meaning your details are never shared with anyone. We pass payment directly onto your sitter. We do not charge our sitters nor do we take any percentage of sitter pay.

Personal data security

Your family's data is stored online using the latest security standards. A secure login system and industry standard encryption ensure your information is protected. Our sitters also sign and adhere to our confidentiality agreement maintaining discretion for families.

Managed sitter profiles

Each sitter has their own photo profile page detailing their childcare skills and experience as well as when their Assurance Checks are due for renewal. We do not permit our sitters to edit their own profiles, allowing us to ensure that all information detailed is validated and authentic.

For Sitters

Features that help protect you

Phone support

Our phone support is not just for families. We are always available for if you ever require any help or advice on a booking. Never hesitate to get in touch.

Family de-activation

Sitter feedback is important to us too. If we hear of any concerns about families from sitters we have the right and ability to de-activate families from the system until further notice.

Secure payment

Your earnings are transferred directly from the family using the highest online security standards, and SafeCircle do not take any percentage of your pay. Not having to worry about cash ensures an easy and happy end to each booking.

Personal data security

Your data is stored and encrypted using the latest security standards. Only the necessary information is shared with families; your place of work and other personal details will always remain hidden.